Accrue offers three levels of service, depending on your payroll provider.
Fully integrated payroll providers
Our full integrations help make plan administration seamless and secure. These integrations allow our system to automatically sync with your payroll provider each night to update employee information, such as new hires or terminated employees, and pull payroll reports needed to administer the plan.
Additionally, any contribution rate changes made that day from the Accrue platform will be updated in your payroll provider platform.
See our list of payroll providers.
Third-party sync payroll providers
Accrue also provides a third-party payroll sync with certain payroll providers. With these payroll providers, you will grant Accrue administrator access in order to service your plan.
If you utilize one of these payroll providers, Accrue will:
Update your Accrue roster each pay period based on information in the payroll platform, including updating newly hired or terminated employees.
Pull your payroll report after each regularly scheduled payroll; however, if you run an off-cycle payroll, you’ll need to notify us so we can pull contributions in a timely manner.
Update employee contribution rates in payroll when employees change their contributions rates from their Accrue participant dashboard. Note that it can take up to 72 hours for contribution rate changes to be updated in payroll.
See our list of payroll providers.
Self-service payroll
Accrue is still able to support your plan if you do not use one of our fully integrated or sync payroll providers.
In this case, your 401(k) would be a self-service plan. You can learn more about what it means to be a self-service plan here.
Payroll provider integrations may be updated from time to time. See here for the most up-to-date information.