You can reset your password by clicking the “Forgot Your Password?” button on the Accrue login page here. After doing so, you'll be sent instructions to your primary email on file on how to reset your password.
Password requirements
Your password must:
Be between 8 and 255 characters
Include at least 3 of the following:
Uppercase
Lowercase
Number
Special character
No 3 repeating characters
No 3 sequential characters
Not be the same as your last password
How do I find my password if I was auto-enrolled?
If you were auto-enrolled and this is the first time you’re accessing your account, you’ll need to find the invitation email you received from Accrue (Guideline, if it was your previous recordkeeper) and use the unique enrollment link in that email.
💡 Was your plan previously with Guideline?
Your auto-enrollment email would have been sent from Guideline. Please check your inbox for that email to set up your account.
