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What Accrue does to keep accounts secure

Updated over 2 weeks ago

At Accrue, keeping your account secure is a high priority. That’s why we’ve implemented security features to help prevent unauthorized access to your information.

Here are several security protocols Accrue uses to keep your account safe.

Account verification when logging in

When you claim your Accrue account or log in, you may be asked to verify your email by clicking a link or providing a 6-digit code that has been sent to your registered email. You will also be asked to verify a code when logging in if you enabled two-factor authentication (2FA) using SMS or an authenticator app.

Periodic password updates

When logging in, we may occasionally ask you to update your password to a new, unique password you haven’t used before. We do this to ensure users have strong passwords on their Accrue account.

It’s not unusual for attackers to attempt to gain access to online accounts using credentials that have been compromised in security breaches of other password protected sites around the web (this is called “credential stuffing”).

For this reason, using a unique and strong password for each of your online accounts, as well as implementing 2FA to require a second form of verification that only you have access to is increasingly important.

Why you might receive a verification code when not trying to log in

If you received a verification code but are not actively trying to log in, it may be due to an attempt to link a financial management app, such as Wealthfront, Quicken, or NerdWallet, to your Accrue account. When a financial app attempts to access a user’s Accrue information, they may trigger verification requests via email, SMS, or an authenticator application. At this time, Accrue does not support sharing information to third-party apps. You can learn more about this here.

If you haven’t tried to connect any financial services to your Accrue account and you receive an unexpected verification code, we recommend you reset your password as soon as possible as this may indicate someone is trying to access your account fraudulently.

To learn more about how Accrue protects your information, you can review our Privacy Policy.

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